Managed Services Introduction
CPL Managed Services provides outsourced customer-care, back-office, fulfilment
and IT support services on a price-per-event basis. The Managed Services Solution
is a tailor-made end-to-end recruitment solution for businesses which has been designed
to maximise the value of an organisation’s resourcing spend on all channels of recruitment.
Whether a company has contract, flexible or permanent recruitment needs, CPL Managed
Services helps a company achieve better levels of delivery and better projects by
planning ahead for the required skilled resources.
CPL’s dedicated service delivery management team is drawn from the customer-care,
shared-services, systems integration and consulting industries. Employing more than
1,000 people delivering services across the European Union in 14 languages, it has
extensive experience of establishing, managing and optimising labour intensive services
on a pan-European basis.
This portfolio of solutions includes technology and business services that, when
combined, deliver an efficient and transparent, cost effective process from start
to finish, enabling client organisations to measure the success of the entire recruiting
CPL Managed Services invests in understanding clients’ businesses and takes responsibility
for delivering on service commitments, within a fixed budget.